FAQs

General

How can I view the works?
Do you show the full collection online?
Where can I see the full collection?
Are viewings appointment-only?
Can I request a selection based on my interests?

Private Viewings & Appointments

How do I request a private viewing?
Where are private viewings held?
How long does it take to receive a response?
Can I attend with an advisor or designer?
Is my request confidential?

The Works

What kind of works does Maison Touré present?
Are the works unique?
Are works available immediately?
Do you announce exhibitions here?
Can you help me build a collection?

Authenticity, Documentation & Provenance

Are the works authentic and verified?
Do you provide certificates of authenticity?
Do you provide condition reports?

Pricing & Payment

Are prices displayed online?
Why are prices not public?
What payment methods do you accept?
Can I reserve a work?

Shipping, Delivery & Insurance

Do you ship within Australia?
Do you ship internationally?
Is shipping insured?
How long does delivery take?
Do you handle customs and import requirements?

Returns, Cancellations & Damage

Do you accept returns?
What happens if the artwork is damaged in transit?